Although nearly three-fourths of hotel guests in North America willingly participate in environmentally friendly programs offered during their hotel stays, many guests remain unaware of whether these programs are offered at the hotel property
according to the J.D. Power and Associates 2007 North America Hotel Guest Satisfaction Study, greenlodgingnews, 7/24/2007
Part of the Calyx commitment to its clients is to ensure that all environmental practices and communications about those practices are authentic (provable), transparent and cannot be labeled as greenwashing, which is defined by Terrachoice as "the act of misleading consumers regarding the environmental practices of a company or the environmental benefits of a product or service."